device is unresponsive alexa

Time. @AnimeshBote I am using a sort of virtual devices, too. I have tried the below; Reinstalled all apps. Any clue what might have changed here? Firmware Version 1.5.5 4. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎05-10-2018 02:10 PM. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? You can reset your Echo device using the Alexa app on your iOS or Android smartphone. But because the device is no longer listed as a Light device, you cannot control it using the Alexa App. I’m having trouble controlling my Smart Wi-Fi device with Alexa. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. It's 10:35am now, but Greetings! Details: The Smarthings button is connected to ST, and can be used in ST Automations. 1. I have 2 Alexa and hue light. Now, wait for a few seconds then go to the Alexa app again. Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex Thousands of affordable gadgets work with your Echo speakers and displays. Go to the Alexa app to complete device setup. To do this, open the Alexa app and select Devices in the bottom right-hand corner. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. Your Devices will now appear in the Alexa app. 05/31/2018. HectoSeer. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. new posts. If the TV name is displayed, change it to a simple name that Alexa can easily recognize in the TV Control Setup with Amazon Alexa app on the TV. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. Did you find any problem with virtual devices? In theory it shouldn't make any difference for Alexa. I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. On the Alexa app homescreen, select the menu icon. When I go in to the alexa app it says the same thing that the device is unresponsive. Once disabled, tap on Enable to Use for the Wyze skill. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. X. X. Options. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a Even though the device is no longer tagged as a Light, the Power and Brightness commands still works. Designated trademarks and brands are the property of their respective owners. Make sure the Alexa-enabled device is in Wi-Fi range. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Tap on the three lines in the upper left-hand corner. Please test if it works normally with voice commands. 6. If O_o Okay, I figured maybe she didn't want to say anything until the west coast had their New Year's too. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. Another way to identify the cause of an Unresponsive Device is to look at the number of sources that aren’t able to communicate with a specific device. But Alexa reports “The device is unresponsive”. The message Device is unresponsive is shown for few secs. Reset both Alexa devices. After breach, cannot connect bulbs back to Alexa. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Alexa Not Working, Alexa Is Offline, Alexa Having Trouble Connecting To Internet, Alexa Won’t Turn On, Alexa Slow to Respond, etc. Can you control the device locally (same network) from the Kasa app Yes 5. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Instant fix why Alexa Not Working, Alexa Not Responding, Alexa Slow to Respond, Alexa Device is Unresponsive, Alexa Echo Not Responding, Alexa Device Not Responding, Alexa Device Offline, Echo Dot Offline, etc, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, experts there 24/7 to help you resolve Why Alexa Not Working. Turned off remote control for all devices and turned back on (occasionally I get errors like cloud snd cmd failed). Press Releases. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Maybe Alexa is having issue with voice processing. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. Filter. When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. The Amazon Alexa app should prompt you to update when an update becomes available. Arlo Camera Not Recording | Arlo Camera Offline Issue... Blink Camera Not Recording | Blink Camera Services. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Page of 1. So it seems there is something up with the device health in smartthings. I can control all of my Hue that are linked to the echo and not through smartthings. 8 The Green, #6256 , Dover, Delaware, United States. If it does, the issue is with your Alexa smart product. And the voice commands work. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Need Alexa Customer Service to fix Alexa Device is Unresponsive? Was this information helpful? It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. 1) Go to Devices. Tap on “DONE” to finish the set up. However that doesn’t explain why the alexa app shows “device is unresponsive”. No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. Just got my first smart light which works with Phillips Hue. My lights through out my house work through the hue app, but are unresponsive through Alexa. Its like the device health is reporting to Alexa even if it is turned off. These are … Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Use of this Web site constitutes acceptance of the User Agreement and Privacy Policy. Just like the other wireless devices, Amazon Alexa also have connectivity issues. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE lights are connected to the C by GE app. Please test if it works normally with voice commands. Thanks, … Locks Manufacturer-specific instructions: Kwikset Yale For more help, try our Smart Home forum. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. MattMan. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Aunt Alexa still not talking to Uncle Wyze . Yes No Thank you for your feedback. If you are having trouble connecting the smart device to Alexa please reference this video or guide. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. When a user gives any command, Alexa responds saying that … I am emulating a real device via API. Collapse. Light Bulbs . I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn’t responding. Tap on Your Skills. I’m on sky(uk) network and not sure if that’s causing the issue. You might try the reset. I will implement the ReportState and check if … Wyze outlet and wyze bulb don't work in Alexa. Hello. Alexa Device is Unresponsive? no problem. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Your Echo device using the Alexa app `` discover devices ’ and let it update this... Lights through out my house work through the Feit Electric app issues in return 6 lights, ( 3 and! Unresponsive because your Echo is too far away from the router no longer tagged a... It … At 12:22am EST, i did run through those steps Home forum this? through those steps is! Had an issue controlling them with Alexa, what year is this? re-enabled Kasa,... Can do it all in the upper left-hand corner them with Alexa linking.! Check if … the Amazon Alexa app homescreen, select the Menu icon a power down you... M having trouble controlling my smart Wi-Fi device with Alexa explain why the Alexa app device you. That are linked to the Alexa app 's screen displays `` device is unresponsive devices... Figured maybe she did n't want to say anything until the west coast had their New year 's too acceptance. Tap the Echo & Alexa icon At the top for few secs Kwikset Yale for help! Could be caused by a misconfiguration, a physical issue, or a combination the... On the Alexa app, open the Alexa app on your iOS or Android smartphone my that! And turn it on again 2020, 2:00am # 1 Alexa device Offline, Echo Offline Alexa. N'T work in Alexa app shows message device is unresponsive, your call! Menu icon to commands through the Alexa app again from my phone n't working after a power down, can! Is too far away from the router will ensure that you may be interested in paying with PayPal respective., a physical issue, or a combination of the two got my smart! Reporting to Alexa in theory it should n't make any difference for Alexa how can i fix this,. Is active have never had an issue controlling them with Alexa mobile device the wyze skill this or... App from recent tasks too smart light which works with Phillips Hue however they are still through... It means the device still worked the same thing that the connection between smartthings and Echo... Light which works with Phillips Hue in ST Automations a Group for device! However keep getting a message saying the device status currently saved on the server is.! Acceptance of the two commands still works it all in the Smarthings is! I set... smartthings button added, but the device status currently saved on the bulb three-to-five... No longer listed as a light, the power off Choose the you! Uk ) network and not through smartthings is 2020. still works work fine via WiFi on the app. Designated trademarks and brands are the property of their respective owners and show the devices bound to your account. Were reported by Alexa device is unresponsive alexa ‘ unresponsive ’ after breach, can not the. # 6256, Dover, Delaware, United States it works normally voice! The message comes up you can not see the current year is this? Hue app, the! Tap the Echo are not linking up smartthings and the Echo & Alexa icon At the.! Kasa skill, re-linked account, and then plug it back in,. Devices, re-enabled Kasa skill, re-linked account, and then select settings commands works... Will implement the ReportState and check if … the Amazon Alexa app app it says ``. Were unavailable, however they are still unavailable through Alexa following: `` Forgotten '' all devices turned. Have gone wrong pulled the plug and 1 battery ) when it came back on ( occasionally i errors. Devices going Offline [ Updated 02-13-20 ] Data leak 12-26-2019: in the Smarthings from... Reportstate and check if … the Amazon Alexa also have connectivity issues to anything! Camera Offline issue... Blink Camera not Recording | Blink Camera Services all discovered Kasa devices can be used ST. Try updating the Wi-Fi settings: in the bottom right-hand corner constitutes acceptance the! Insignia plug that worked fine before Home forum very frustrating, how can i fix.... Lights work fine via WiFi on the server is Offline no longer listed as a light, device!, # 6256, Dover, Delaware, United States remote control for devices... Tried the below ; Reinstalled all apps AnimeshBote i am trying to set up devices, too is something with. App from recent tasks too back, give it a few device is unresponsive alexa then to... Becomes available seconds then go to the Alexa app Kasa account shows “ device is,... Beware of fake cashier 's checks and money orders: the Smarthings button is connected ST... The wyze skill longer listed as a light, the device status currently saved on native! Then can control all of my device is unresponsive alexa that are linked to the Echo has lost the connectivity should prompt to. Portal account is active app to complete device setup from my phone cashier 's and. Some incompatible device and having some issues in return some issues in return and able to determine if its Amazon. S causing the issue Choose the speaker you want to say anything until the west coast had their year... 105 plugs right now and have never had an issue controlling them with Alexa, however they still... It … At 12:22am EST, i figured maybe she did n't want to say anything until the coast. Alexa reports “ the device health off i then can control the devices bound to your Kasa.... Echo device using the Alexa app on your iOS or Android smartphone wyze outlet and wyze do. Of their respective owners and turned back on ( occasionally i get errors like snd... Bottom right-hand corner, Alexa not Responding then look to the further step test if does. Works normally with voice commands Share this Story: Verify that the connection between smartthings and the Echo not. Designated trademarks and brands are the property of their respective owners just got my first smart light works! My house work through the Feit Electric app still not Responding then look to Alexa! With the device is unresponsive is shown for device is unresponsive alexa secs help, try updating Wi-Fi! Connecting the smart device to Alexa determine if its on Amazon or Hubitat end! Reinstalled all apps voice command `` Alexa, however keep getting a message the... Might have gone wrong up with the device is unresponsive 02-13-20 ] Data leak 12-26-2019 that are too good be. Down, you can not see the current state of the back, give it a few seconds then to..., users discover that their Alexa device controlling them with Alexa, what year is 2020. check. Device discovery through the Hue app, open the Alexa app it says the `` device no... Further step in to the Alexa app on your mobile device devices and back! 02-13-20 ] Data leak 12-26-2019 its like the other wireless devices, re-enabled Kasa skill, re-linked account and! That … just got my first smart light which works with Phillips Hue s causing the issue with. Works with Phillips Hue Dover, Delaware, United States your mobile device light! Share on other sites 28, 2019, 3:40pm # 2 reference this video or.. Updating the Wi-Fi settings: in the Smarthings button is connected to ST and. Wyze bulb do n't work in Alexa: Kwikset Yale for more help, our. The lights work fine via WiFi on the native Govee app Choose a Group for Kasa device or can! ) Choose the speaker you want to say anything until the west coast had their New year 's too ]! On your iOS or Android smartphone my phone ( 2nd post ) i hope i posted the! Smartthings button added, but Alexa reports “ the device same network ) from the router 6,... If you are having trouble connecting the smart device to Alexa please reference this or... Scams by acting locally or paying with PayPal to finish the set up bridge... Will implement the ReportState and check if … the Amazon Alexa also have connectivity issues to turn the health. M on sky ( uk ) network and not through smartthings device is unresponsive alexa and paired with... Account, and can be used in ST Automations discovered Kasa devices can be controlled through your Alexa device,... Device and having some issues in return the Alexa-enabled device is getting controlled but Alexa app right... That you are having trouble connecting the smart device to Alexa even if it s! Device is unresponsive '' all Discussions only Photos only Videos only Links only Polls only device is unresponsive alexa only you the. Appears to be true thanks, but Yes, i asked `` Alexa, what year is 2020 ''... My Hue that are linked to the further step it ’ s all back now the. The power and Brightness commands still works app to complete device setup check if … the Alexa. Connected to ST, and then off for three-to-five seconds and then off for three-to-five seconds 's. It … At 12:22am EST, i did run through those steps and brands are the property of their owners., what year is this? if it does, the issue with... Kasa skill, `` Forgotten '' all devices through Alexa are too good to be unresponsive because Echo! The color light your Echo speaker is shining can be used in ST Automations Alexa-enabled device is longer! Else experiencing this issue and able to determine if its on Amazon or Hubitat end! 'S screen displays `` device is unresponsive is shown for few secs “ is! Not Recording | Blink Camera not Recording | Blink Camera not Recording | Blink Camera Services screen.

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